What to do if rgb dmx decoder is damaged during shipping?
Please inform the freight forwarder and contact us first of all. Do not pick up the goods, and please wait patiently until IPOIPON General Electric Industry Co.Ltd. arranges third-parties to inspect of the goods, issue a report, and make a written certificate. At the same time, prepare the documents to claim. The original bill of lading, unloading document, cargo damage test report, proof claims, and other documents can prove the cause of the cargo accident, the degree of loss, etc. Once the cause of damage is confirmed, you have your right to claim for compensation. We, as a seller, do our best to pack every product as firmly and stably as possible.
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